Return Policy

RETURN RULES

  • We accept returns of products purchased online and shipped within the united states and canada only. when returning your purchase within the united states, return shipping to our online store is free if you use the prepaid return label that is attached to your packing slip.
  • furniture, rugs, and lighting are considered final sale and cannot be returned. we carefully inspect each furniture, rug, and lighting item prior to shipment. we also require your inspection and signature upon delivery of furniture and rugs to ensure it is in perfect condition.
  • styles personalized through our monogramming program are final sale and cannot be returned or exchanged.
  • we do not accept returns for items shipped internationally.
  • returns of full-price merchandise must be made within 30 days of purchase.
  • returns on sale merchandise must be made within 14 days of purchase.
  • final sale merchandise—including merchandise discounted by 50% or more before promo codes are calculated—cannot be returned.
  • products must be unused, unworn, and in good condition with original hangtags and packaging attached. all original packaging must be intact.
  • all legwear, lipsticks and lip crayons removed from packaging, as well as fragrance rollerballsare final sale only and cannot be returned online or in our retail shops.
  • unworn swimwear may only be returned with original hangtags attached and with original liner intact. price adjustments will be honored within 7 days of the original purchase date and will be refunded in the original form of payment.
  • only items purchased through Niftycraftingworld may be returned to our online warehouse. items purchased through any of our physical shops or wholesale partners must be returned to the place of purchase. items purchased on niftycraftingworld.com may be returned or exchanged at a niftycrafting new york retail shop. orders shipped to canada may not be returned to retail shops in the united states.
  • items purchased on niftycraftingworld.com may not be returned to any Nifty Shop new york outlet shops. we do not support returns, reships, or re-credits for items shipped internationally.
  • surprise sale and select promotions are considered final sale merchandise and cannot be returned online or in our shops.

RETURN RESTRICTIONS

  • we do not accept returns for items shipped outside of the united states or canada. we are unable to support exchanges through our online store.
  • we do not accept returns for furniture, lighting, rugs or any item shipped with white glove delivery.
  • styles personalized through our monogramming program are final sale and cannot be returned or exchanged.
  • if you choose to return or exchange your online purchase to a Nifty Crafting retail shop, you must present the original packing slip. without your packing slip, you will be offered an exchange or merchandise credit for the current selling price of the item.
  • in the case of items damaged during shipment, please contact our customer care team immediately at +15035681586
  • Nifty Crafting new york by lenox items may only be returned to our online warehouse. these items may not be returned to our at Nifty Crafting new york retail shops.
  • returns for purchases made at the disney springs location using a MagicBand will be refunded at your request at your nearest Nifty Crafting new york location.
  1. complete the returns section of the original packing slip.
    if you are returning an item that was shipped to you as a gift with a gift packing slip (you'll be able to tell by it having encoded prices), you may choose to receive an e-gift card containing your refunded amount. in order to do so, you must include your email address in the returns area of the packing slip.
  2. pack the item securely in the original package (whenever possible).
  3. enclose the returns portion of the original packing slip with the item. be sure to keep a copy of the packing slip for your records.
  4. attach the free pre-paid return label that you received with your packing slip.
    • if you are returning aNifty Crafting new york by lenox item contact us at +15035681586.
    • if you have misplaced your free return label, contact us at +15035681586.
    • we cannot accept c.o.d deliveries.
    • you can expect a refund in the same form of payment originally used for purchase within 30 days of receiving your returned product.
    • we recommend that you use ups or insured parcel post for your return and note the tracking number from your return to ensure that the package arrives at the warehouse.

RETURNS FOR ORDERS SHIPPED FROM CANADA

  1. complete the returns section of the original packing slip.
    if you are returning an item that was shipped to you as a gift with a gift packing slip (encoded prices), you may choose to receive an e-gift card containing your refunded amount. in order to do so, you must include your email address in the returns area of the packing slip.
  2. pack the item securely in the original package (whenever possible).
  3. enclose the returns portion of the original packing slip with the item. be sure to keep a copy of the packing slip for your records.

    we recommend that you send your return via an insured shipping service.

    INTERNATIONAL RETURNS

    we do not accept returns for items shipped outside of the united states and canada.

    for questions about your international order please contact us at help@niftycrafitingworld.com or call us at +15035681586.

    RETURNS OR EXCHANGES AT A NIFTY CRAFTING SHOP NEW YORK RETAIL SHOP

    Nifty Crafting new york shops in the united states only accept returns from orders shipped within the united states.

    1. complete the returns section of the original packing slip and bring that with you to the shop.
    2. take the item and original packing slip to any Nifty Crafting retail shop. find the nearest Nifty Crafting new york retail shop by using our store locator.
    3. the shop associate will help you to exchange your purchase or to process your return and issue you a credit. please allow 30 days for the credit to appear on your billing statement.

      Nifty Crafting new york by lenox items may only be returned to our online store. these items may not be returned to our Nifty Crafting new york retail shops.

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